I love Memorial Day. It’s a holiday to connect with friends and family while paying respect to the soldiers of our great country who have paid the ultimate price so that we can live free. From the young soldier in the War of Independence, to the fighter pilot over Nazi Germany, to the infantrymen in Iraq and Afghanistan, they were the ultimate wingmen for our country. They gave their wings away so that we could fly. In our busy, everyday lives, ...
If you want to examine your results for today, last week, or even this past year, take a look at how consistently you took action to make things happen. * How did you act in response to adversity? * What risks did you take? * When did you try something new in business? Something that may have gotten you nervous. * Did you get up early and stay focused, or did you slack off when the going got tough? You see, success isn't necessarily about attitude. ...
Rule #1 to Building Trusting Relationships in a Tough Economy One of the most challenging times of my life was in April of 1999 during Operation Allied Force. I was flying night combat missions in Serbia against the corrupt regime of Slobodan Milosevic. The anxiety and fear I felt during this period was at times overwhelming. It wasn’t just the enemy surface to air missiles that got me nervous. Nor was it the fact that Serbian forces had already shot down several ...
Love Lifts; Fear Drags. When you are feeling fearful, full of doubt, and paralyzed, re-focus on what you love. What is it that you are passionate about? Perhaps it is your kids, your faith, the commission check, or your dream retirement home. Hone in on what that is, meditate on it, and let the positive emotion that results shift your mood and lift you up. Then, you'll be ready for action. Remember, you can't take off with your breaks on! Find ...
The Westin Hotel is my new favorite hotel. And Brian Green is my new favorite concierge. Here’s why. The hotel industry relies upon creating the ultimate customer service experience which is critical in building a reputable brand and maintaining a loyal customer base. I travel extensively, so when I experience good (or not so good) customer service, it makes a big difference in my stay and in my perception of that particular hotel brand as a whole. A few weeks ago, I was ...
"Never Outsource Accountability" Many people confuse responsibility with accountability. They are different. As a leader, manager, or entrepreneur, you can delegate responsibilities to a co-worker, vendor, or even your spouse, but you can never outsource accountability. Ultimately, you are accountable for and own the end results. Remember, you, are the pilot in command of your jet. Don't expect anyone to hold you accountable but yourself! **************************************************** Every month or two, I like to share recommendations on great books that are coming out that can really help you in ...
