Smiles are contagious. And so is the positive energy that results when you acknowledge someone for being special. It’s about honoring one's humanity (which in my opinion is a great way to serve someone.) You never know how your kind word, extra tip or gift will affect someone.
To create a culture of excellence where people are motivated to do their best, an organization must be focused on performance as its ultimate criteria for success. Nothing else really matters. Organizations that have great morale and teamwork aren’t going to be around for long if they don’t deliver the mission!
A few months ago at the annual convention for the National Speakers Association, I was thrilled to be inducted into […]
When I was sixteen, I worked part time as a dishwasher in a very popular Mexican restaurant on Long Island […]
Are you committed to the same standards that you expect of others? Do you walk the walk or just talk […]
As we approach The Super Bowl this weekend, I thought I would share a short story about an experience I […]